COVID-19

***Anyone who has symptoms of fever, cough and breathing difficulties must stay home and avoid close contacts. Anyone returning from abroad must be in isolation for 14 days.
Visits are prohibited in ALL FACILITIES of the CISSS de la Côte-Nord until further notice.
Situation on the North Shore
*As of April 27th, 2020 - 1:20 p.m.
- Confirmed cases (positive): 113
Distribution by RCM:
- Lower North Shore: 0
- Caniapiscau: 0
- Haute-Côte-Nord: 3
- Manicouagan: 14
- Minganie: 5
- Sept-Rivières: 91
Cured cases: 80 (as of April 27th, 2020)
About COVID-19
A new virus of the Coronaviridae family was found in the city of Wuhan, China. The disease associated with this virus is called COVID-19. The start of the COVID-19 atypical pneumonia outbreak was reported on December 31st, 2019. The strain of coronavirus that was found in Wuhan is the most recent of the seven strains of coronavirus known to cause diseases in humans. Of the other six strains, four only cause mild respiratory symptoms and two were associated with more severe, life-threatening diseases, namely, the severe acute respiratory syndrome (SARS-CoV) in 2003 and the Middle East respiratory syndrome (MERS-CoV) since 2012.
For more information:
Information for the population /
Information in French
Situation in Québec
Visit the
québec.ca or the website of the
INSPQ. For the situation in Canada, consult the
Current situation on the website of the Government of Canada.
Precautions and hygiene measures to observe
- Wash your hands with lukewarm water and soap for at least 20 seconds.
- Use an alcohol-based hand sanitizer if you do not have access to soap and water.
- Observe proper hygiene when coughing or sneezing:
- Cover your mouth and nose with your arm to reduce the spread of germs.
- If you use a facial tissue, dispose of it immediately after, and then wash your hands.
- If you are sick, avoid contact with vulnerable persons, namely elderly people and people suffering from a chronic disease. For example, avoid visiting hospitalized persons, or persons living in residential and long-term care centres (CHSLD) or private seniors' residences.
- Avoid physical contacts for greetings, such as handshakes, and use alternative methods.
Wearing a mask is not an effective protection measure for the general public. Masks are recommended for patients with a suspected infection and for health care professionals providing care to them.
Everyone has a role to play in reducing the risks of spreading viruses. Avoiding gatherings, staying two meters apart from one another, and isolating yourself for 14 days if you are part of the targeted population are some other precautions to follow.
Testing clinics and evaluation clinics
The main symptoms of COVID-19 are:
- Fever
- Cough
- Breathing difficulties
Or
- Sudden loss of smell, without nasal congestion, with or without loss of taste.
These symptoms can be mild (similar to those of a cold) or more severe (like those associated with pneumonia, pulmonary insufficiency or renal failure).
It is not recommended to get tested systematically: if a person shows symptoms of COVID-19, they must contact the INFO-COVID line at 1 877 644‑4545. If a test is recommended, users will get an appointment in one of the region’s evaluation clinics.
We ask that people do not go to the emergency department for mild symptoms and a fever that does not reach a critical point. Designated clinics are set up across the North Shore for anyone with flu-like, gastroenteritis or COVID-19 symptoms who wants a medical consultation. This service is accessible by appointment only, which you can get by calling 1 877 644-4545.
| Centre multiservices des Escoumins | 8:00 a.m. to 5:00 p.m., 7 days a week |
| Centre multiservices de Forestville | 2:00 p.m. to 4:00 p.m., 7 days a week |
| Hôpital Le Royer (Baie-Comeau) | 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday |
| Centre multiservices de Port-Cartier | 1:00 p.m. to 4:00 p.m., Monday to Friday |
| Hôpital de Sept-Îles | 8:30 a.m. to 4:30 p.m., 7 days a week |
| Centre multiservices de la Minganie | 1:00 p.m. to 5:00 p.m., 7 days a week |
| Centre multiservices de la Basse-Côte-Nord | 9:00 a.m. to 5:00 p.m., Monday to Friday |
| Centre multiservices de Fermont | 2:00 p.m. to 4:00 p.m., Monday to Friday |
Test results
If you have been tested for COVID-19 in March 2020 and are still waiting for your result, please fill in this
form (French only).
Public information
For more information to the public,
click here.
Precautions against COVID-19 for wheelchair users (French only)
Information to health care professionals
For more information to health care professionals,
click here (French only).
Questions or comments
You have questions or comments for us regarding COVID-19?
Click here.