***Anyone who has symptoms of fever, cough and breathing difficulties must stay home and avoid close contacts. Anyone returning from abroad (outside Canada) must be in isolation for 14 days.

Situation on the North Shore

*As of September 27th, 2020 - 11:00 a.m.

  • Confirmed cases (positive): 150

Distribution by RCM:

  • Lower North Shore: 0
  • Caniapiscau: 6
  • Haute-Côte-Nord: 3
  • Manicouagan: 28
  • Minganie: 8
  • Sept-Rivières: 105

Cured cases: 139

Number of deaths: 1

About COVID-19

A new virus of the Coronaviridae family was found in the city of Wuhan, China. The disease associated with this virus is called COVID-19. The start of the COVID-19 atypical pneumonia outbreak was reported on December 31st, 2019. The strain of coronavirus that was found in Wuhan is the most recent of the seven strains of coronavirus known to cause diseases in humans. Of the other six strains, four only cause mild respiratory symptoms and two were associated with more severe, life-threatening diseases, namely, the severe acute respiratory syndrome (SARS-CoV) in 2003 and the Middle East respiratory syndrome (MERS-CoV) since 2012.

For more information: /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextInformation for the population / /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextInformation in French

Situation in Québec

Visit the /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextqué or the website of the /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextINSPQ. For the situation in Canada, consult the /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextCurrent situation on the website of the Government of Canada.

Precautions and hygiene measures to observe

  • Wash your hands with lukewarm water and soap for at least 20 seconds.
  • Use an alcohol-based hand sanitizer if you do not have access to soap and water.
  • Observe proper hygiene when coughing or sneezing:
    • Cover your mouth and nose with your arm to reduce the spread of germs.

  • If you use a facial tissue, dispose of it immediately after, and then wash your hands.
  • If you are sick, avoid contact with vulnerable persons, namely elderly people and people suffering from a chronic disease. For example, avoid visiting hospitalized persons, or persons living in residential and long-term care centres (CHSLD) or private seniors' residences.
  • Avoid physical contacts for greetings, such as handshakes, and use alternative methods.

Wearing a mask is not an effective protection measure for the general public. Masks are recommended for patients with a suspected infection and for health care professionals providing care to them.

Everyone has a role to play in reducing the risks of spreading viruses. Avoiding gatherings, staying two meters apart from one another, and isolating yourself for 14 days if you are part of the targeted population are some other precautions to follow.

Testing clinics and evaluation clinics

The main symptoms of COVID-19 are:

  • Fever
  • Cough
  • Breathing difficulties


  • Sudden loss of smell, without nasal congestion, with or without loss of taste.

These symptoms can be mild (similar to those of a cold) or more severe (like those associated with pneumonia, pulmonary insufficiency or renal failure).

It is not recommended to get tested systematically: if a person shows symptoms of COVID-19, they must contact the INFO-COVID line at 1 877 644‑4545. If a test is recommended, users will get an appointment in one of the region’s evaluation clinics.

We ask that people do not go to the emergency department for mild symptoms and a fever that does not reach a critical point. Designated clinics are set up across the North Shore for anyone with flu-like, gastroenteritis or COVID-19 symptoms who wants a medical consultation. This service is accessible by appointment only, which you can get by calling 1 877 644-4545.

Centre multiservices des Escoumins8:00 a.m. to 5:00 p.m., 7 days a week
Centre multiservices de Forestville8:00 a.m. to 4:00 p.m., 7 days a week
Hôpital Le Royer (Baie-Comeau)8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., 7 days a week
Centre multiservices de Port-Cartier1:00 p.m. to 4:00 p.m., Monday to Friday
Hôpital de Sept-Îles8:30 a.m. to 4:30 p.m., 7 days a week
Centre multiservices de la Minganie1:00 p.m. to 5:00 p.m., 7 days a week
Centre multiservices de la Basse-Côte-Nord9:00 a.m. to 5:00 p.m., Monday to Friday
Centre multiservices de Fermont8:15 a.m. to 4:00 p.m., Monday to Friday
8:15 a.m. to 12:00 p.m., Saturday and Sunday

Test results

If you have not received your result in 5 to 7 days (7 to 10 days for the Lower North Shore and Fermont), please fill this /typo3conf/l10n/fr/rtehtmlarea/Resources/Private/Language/fr.locallang_accessibilityicons.xlf:external_link_new_window_altTextform. A follow-up will be provided as soon as possible.

Only people waiting for a result for more than 5 days will be called back.

If you are an employee of the CISSS, call 1 833 755-0668.

Public information

For more information to the public, Ouvre un lien interne dans la fenêtre couranteclick here.

Démarre le chargement du fichierPrecautions against COVID-19 for wheelchair users (French only)

Information to health care professionals

For more information to health care professionals, Ouvre un lien interne dans la fenêtre couranteclick here (French only).

Questions or comments

You have questions or comments for us regarding COVID-19? Ouvre un lien interne dans la fenêtre couranteClick here.