Health care and services partnership

The partnership approach

The partnership approach between users, their relatives and health and social services actors falls within the transversal clinical practices of the CISSS de la Côte-Nord. It is a guiding concept in terms of quality and improvement of care and services.

More specifically, the partnership with users and their relatives allows us to provide them with care and services consistent with their needs and to integrate the partnership approach to clinical practices. This approach seeks to increase the observance of users by better understanding their experiences and their realities.

Becoming a partner user

You would like to become a partner user, because:

  • You or one of your relatives has received care or services at the Centre intégré de santé et de services sociaux (CISSS) de la Côte‑Nord in the past six months;
  • You are motivated to contribute to the community by improving the quality of care and services offered;
  • You want to volunteer your time by sharing your opinion constructively, by taking part in activities that aim to improve quality or by sitting on committees;
  • You understand the health and social services system through your experiences in our facilities;
  • You embrace the values, the mission and the vision of the CISSS de la Côte-Nord;
  • You want to share your point of view constructively within a group;
  • You give importance to others and you can put your personal experiences aside;
  • You are open-minded, positive, reliable, punctual and dedicated.

Registration form

We invite you to submit your registration by completing the following form:

Démarre le chargement du fichierForm - Partnership between users and their relatives in health and social services: the partnership approach (in French)

Contact us

If you have any question, do not hesitate to contact the person in charge:

Jessie Landry
Agente de planification, de programmation et de recherche
Direction des services multidisciplinaires, qualité, évaluation, performance et éthique
Centre intégré de santé et de services sociaux de la Côte-Nord
Telephone: 418 766-2572, ext. 443301
Email: Ouvre une fenêtre pour la rédaction du 

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