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Centre intégré de santé et de services sociaux de la Côte-Nord
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Centre intégré de santé et de services sociaux de la Côte-Nord
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Your CISSS
About us
Management team
Coordonnateurs de territoires
Facilities
Board of Directors
Complaints Commission
Organizational foundations and Code of Ethics
Quality of services
Users' committees
Health care and services partnership
Advisory bodies
Foundations
Suppliers
Care and services
Psychological and social assistance
Aire ouverte
Audiology and speech therapy
Cancer
Appointment centres
Bariatric surgery
Medical clinics
Intellectual disability, autism spectrum disorder and physical disability
Addiction
Medical record
Chronic pain
Direction de la protection de la jeunesse
Occupational therapy and physiotherapy
Family-Childhood-Youth
Familles d'accueil
Visiting hours
Hospitalization and surgery
Interpreter
Family physicians
Community organizations
Seniors
Infection prevention
Blood sample and other samples
Mental health
Pre-hospital emergency services
Services sociaux généraux (AAOR) et guichets spécifiques
Specialized services
Palliative care
Spiritual care
Transportation and evacuation services
Emergency
Public health
COVID-19
Roles and responsibilities
Physical activity
Healthy eating
Entreprise en forme
Environment
Youth
Infectious diseases
Trauma prevention
Occupational health
Dental health
Surveillance and evaluation
Smoking
Career
Presentation
Portrait of the region
Job offers
Description of the facilities
Student employment
Internships and fellowships
Medical recruitment
Testimonies
Employés
Useful links
Documentation
Press releases
Reports
Public health newsletters
Studies and analyses
Health portraits and surveys
Ressources intermédiaires et ressources de type familial (RI-RTF)
Other publications
Liens utiles
CISSS Côte-Nord
Your CISSS
Quality of services
Quality survey - User satisfaction
About us
Management team
Coordonnateurs de territoires
Facilities
Board of Directors
Complaints Commission
Organizational foundations and Code of Ethics
Quality of services
Users' committees
Health care and services partnership
Advisory bodies
Foundations
Suppliers
QUICK LINKS
Info-Santé/Info-Social (811)
Where to get the services?
Jobs offers
Make a complaint
User transportation
Medical clinics
Blood taking and other prelevement
Données opérationnelles
Satisfaction survey
Become foster family
Community organizations
Quality survey – User satisfaction
Satisfaction des usagers
1. Age
2. Sex
Female
Male
3. Municipality in which you received care of services
Choose
Aguanish
Baie-Comeau (CHSLD N.-A.-Labrie)
Baie-Comeau (CHSLD Boisvert)
Baie-Comeau (CLSC)
Baie-Comeau (hôpital)
Baie-Comeau (protection de la jeunesse)
Baie-Comeau (réadaptation en dépendance)
Baie-Comeau (réadaptation pour jeunes en difficulté *pavillon Richelieu)
Baie-Comeau (réadaptation en déficience *1250, rue Lestrat)
Baie-Comeau (réadaptation en déficience *CHSLD Boisvert)
Baie-Comeau (Résidence Iberville)
Baie-Johan-Beetz
Baie-Trinité
Blanc-Sablon (1070, boulevard Dr-Camille-Marcoux)
Chevery
Chute-aux-Outardes
Forestville
Fermont
Franquelin
Godbout
Harrington Harbour
Havre-Saint-Pierre (CLSC, CHSLD et hôpital)
Havre-Saint-Pierre (CHSLD *1er étage du foyer)
Kawawachikamach
Kegaska
La Tabatière
Les Bergeronnes
Les Escoumins
Longue-Pointe-de-Mingan
Natashquan
Port-Cartier
Port-Menier
Rivière-au-Tonnerre
Rivière-Saint-Jean
Rivière-Saint-Paul
Sacré-Coeur
Saint-Augustin
Schefferville
Sept-Îles (CHSLD)
Sept-Îles (CLSC)
Sept-Îles (foyer de groupe en santé mentale *La Traversée)
Sept-Îles (hôpital)
Sept-Îles (protection de la jeunesse)
Sept-Îles (réadaptation pour jeunes en difficulté *pavillon Lavérendrye)
Sept-Îles (réadaptation en déficience *450, rue Évangéline)
Sept-Îles (réadaptation en déficience *94, rue Mgr-Blanche)
Sept-Îles (Résidence Gamache)
Tête-à-la-Baleine
4. Sector in which you received care or services
Choose
Anatomopathology
Anesthesiology
Audiology
Medical biochemistry
Cardiology
Appointment centre, admission and registration
Mother-child centre
General surgery
Orthopedic surgery
Outpatient clinic (diabetes, STI and BBI, chronic disease, travel health, etc.)
Dentistry
Dermatology
Addiction
Electrophysiology
Endoscopy
Occupational therapy
Geriatrics
Housing
Hemodialysis
Hospitalisation and intensive care
Medical imaging (ultrasonography, mammography, radiology, magnetic resonance, etc.)
Respiratory therapy
Laboratory (biochemistry, cytology, pathology, etc.)
Internal medicine
Nuclear medicine
Microbiology
Neurology
Nutrition
Obstetrics gynecology
Oncology
Ophtalmology
Otorhinolaryngology (ORL)
Speech therapy
Pediatrics
Child psychiatry
Pharmacy
Physiotherapy
Respirology
Samplings (blood sample and others)
Youth protection
Psychiatry
Ambulatory health care services
Social and psychosocial services (psychology, social work, continuum of services, etc.)
Palliative care
Home support
Emergency department
Urology
Vaccination
Shift toward ambulatory care
5. Behaviour of the staff (respect and politeness)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
6. Accessibility to care or services (approach, delays, etc.)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
7. Explanation of the functioning of care or service (rules)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
8. Importance given to your opinion and to the one of your family
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
9. Condition of the premises (cleanness and safety)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
10. Fitting of the premises (suitable for confidentiality, functionality and comfort)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
11. Respect hygiene principles (handwashing, clean care surfaces, etc.)
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
12. Quality of care or services received
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
13. Time allowed by the staff
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
14. Overall experience
Choose
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
Not applicable
15. Would you recommend this service to your close ones?
Choose
Yes
No
16. What are your expectations for the improvement of care or services?
17. Please write down your comments or the situation experienced in details
Please write your email address or telephone number so that we can follow up with you.