User rights

Your rights as a user

To find out more about the Multiprogram users' committee of the CISSS de la Côte-Nord, Ouvre un lien interne dans la fenêtre couranteclick here.

The 12 rights of users

  • Right to information
  • Right to consent to care or refuse it
  • Right to receive services in English
  • Right to services
  • Right to participate in decisions
  • Right to access your user file
  • Right to choose your professional or the institution
  • Right to be accompanied, assisted, and represented
  • Right to have your user file kept confidential
  • Right to receive the care that your condition requires
  • Right to shelter/accommodation
  • Right to file a complaint