Public information - COVID-19

General information about COVID-19

If you think that you have been exposed to COVID-19 or if you have symptoms consistent with COVID-19, avoid close contacts and complete the COVID-19 Symptom Self Assessment Tool.

• Visitors and family caregivers
  • Guidelines for hospitals
  • Guidelines for living environments

• Health Care
  • Self-Care Guide - COVID-19
  • Self-Care Guide - COVID-19 - American Sign Language
  • Information about the oral treatment against COVID-19 (Paxlovid^TM) and target clienteles

• Well-being

  • Leaflet - Tackling the effects of the pandemic
  • Feuillet - Prévenir le déconditionnement : l'affaire de tous! (La nutrition et l'hydratation)
  • Feuillet - Prévention du déconditionnement des aînés à l'hôpital : aux personnes proches aidantes et aux visiteurs
  • Feuillet - Le pouvoir de l'alimentation
  • Fun cognitive activities to do at home (activities change from one edition to the next) (French only):
    • Première édition
    • Deuxième édition
    • Troisième édition

  • Physical activities (French only):
    • Maintien à domicile 1
    • Maintien à domicile 2

  • Posters (French only): 
    • Activité physique
    • Alimentation
    • Santé mentale

• Mental health
  • I am in bereavement for one or more people who lost their lives in the pandemic
  • How children and teens experience bereavement

• Addiction and Homelessness
  • Advice and preventive measures for drug users and the homeless
  • Safer substance use in the context of the COVID-19 pandemic (French only)
  • Drugs, help and referral: 1 800 265-2626
  • Gambling, help and referral: 1 800 461-0140

Telephone lines

Provincial COVID-19 hotline

1 877 644-4545

Answers to your questions about COVID-19 and references to book an appointment for a screening test. 

INFO-COVID-19 line from the public health

1 833 390-0625 (Fermont: 418 287-3280, ext. 712200)

General information on COVID-19 and answers to questions of people with a positive COVID-19 test result or who have been in contact with a case.