User rights

Your rights as a user

To find out more about the Multiprogram users' committee of the CISSS de la Côte-Nord, Ouvre un lien interne dans la fenêtre courante click here.

The 12 rights of users

Right to information
Right to consent to care or refuse it
Right to receive services in English
Right to services
Right to participate in decisions
Right to access your user file
Right to choose your professional or the institution
Right to be accompanied, assisted, and represented
Right to have your user file kept confidential
Right to receive the care that your condition requires
Right to shelter/accommodation
Right to file a complaint