User rights
Your rights as a user
To find out more about the Multiprogram users' committee of the CISSS de la Côte-Nord, click here.
The 12 rights of users
- Right to information
- Right to consent to care or refuse it
- Right to receive services in English
- Right to services
- Right to participate in decisions
- Right to access your user file
- Right to choose your professional or the institution
- Right to be accompanied, assisted, and represented
- Right to have your user file kept confidential
- Right to receive the care that your condition requires
- Right to shelter/accommodation
- Right to file a complaint