Mental health

The service access point is the gateway to mental health services. This mechanism allows you to be properly directed towards the service most adapted to your request, whether they are physical health services, psychosocial services or rehabilitation services. It includes psychosocial reception, where professionals proceed to the analysis, the orientation and the referral (AAOR) of your request, so you can then register to the program that corresponds to your needs. We encourage you to contact the intervenors of the access point if you go through grief, a separation, school or family difficulties, depression, mental health problems, suicidal thoughts, etc.

A crisis intervention service is also available through the service access point in the evening, at night, and on weekends: Info-Social, call 8 1 1. This service ensures a direct and instant intervention to anyone in a crisis, defuses the situation, and evaluates the risks and dangerousness of the situation. The service requests and the referrals are always done while respecting the user’s rights, including informed consent, and can come from different sources: the user themselves, their family, professionals, physicians, partners, other establishments, Info Santé or Info Social. Service requests and referrals can also be addressed to a CLSC by phone.

Démarre le chargement du fichierService request form for partners and health professionals


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CLSC Lionel-Charest
340, rue Clément-Lavoie
Baie-Comeau (Québec)  G4Z 3B8
Telephone: 418 296-2572, ext. 312000 and ask for the reception worker


531, rue Gamache
Sept-Îles (Québec) G4R 2J1
Telephone: 418 962-9761, ext. 453001 and ask for the reception worker
Fax: 418 960-0409

Outpatient psychiatry clinic

The Baie-Comeau and Sept-Îles outpatient psychiatry clinics provide services to youth and adults in need of evaluation, psychiatric treatment, or short or long-term follow-up. Every follow-up in an outpatient psychiatry clinic requires a consultation request from a family physician or a specialist. The team is made of psychiatrists, child psychiatrists, psychologists, social workers and nurses.

Other mental health services

General psychosocial services

Services offered to users who are going through moderately intense problems such as domestic problems, work-related problems, grief, adjustment disorder, family problems, violence or abuse.

Variable intensity support team (Baie-Comeau)

Service offered to adult users who have received a mental health disorder diagnosis (schizophrenia, bipolar disorder). This service is offered in the person’s living environment to help them build their individual aptitudes and their autonomy. The interventions focus on rehabilitation and social integration. The team includes an educator, a social worker, a nurse and a home support worker.

Outpatient child psychiatry clinic (Sept-Îles)

Child psychiatry is for the children and teenagers who need an evaluation or follow-up regarding a mental health problem. This department offers professional and specialized assistance, as well as the young person’s evaluation and follow-up. The service is available upon medical reference, and follow-up is done by a team of child psychiatrists, human relations agents, nurses and special educators. To have access to this service, you must have been referred by a physician, and you must make a request to the service access point.

Day centre (Sept-Îles)

The day centre is for adults and young adults who require specialized professional assistance. It offers a support group and assistance in developing social skills regarding personality disorders. A medical reference is necessary to have access to this service.

Psychiatry hospitalization services

Some psychiatric units in Baie-Comeau and Sept-Îles are reserved for adult users suffering from mental health problems, or going through situational crises that require acute care. The objective is to bring the hospitalized person back to an optimal health condition. The intervention focuses on the recovery of the person, while encouraging the participation of their family and relatives to the integration efforts and to the user staying in the community. This service is accessible upon reference from a psychiatrist or a physician with psychiatry privileges.

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